We are all in the midst of an unprecedented crisis in the wake of the outbreak of COVID 19 Novel virus cases that are being detected across states. We are trying our best to keep our call centers open to serve you . However we are experiencing a surge in call volumes. We request your patience if you are trying to reach us.
We know it must be frustrating for you not to get an immediate response or to be on hold for a long period. Our sincere apologies for keeping you waiting.
Please be assured that we are trying our best to continue serving you.
We wish you, your family and friends a safe and healthy environment.
Customers should not respond to any messages or call asking for the OTP to avail the benefit of EMI Moratorium.
Thanking you and assuring our best services always.
If, however, the enquiry gets prolonged beyond 3 months for reasons directly attributable to the employee, his/her subsistence allowance shall be reduced to 25% of his/her gross salary.
In case II, the period of suspension shall not exceed 6 months. The subsistence allowance conditions shall remain similar to those in case I.
The subsistence allowance paid in either case shall not be recoverable by the Company if the employee is convicted following enquiry.
The order of suspension shall be in writing under signature of the Head of HR and shall take effect immediately on communication thereof to the employee.
If on enquiry an employee is not found guilty, he/she shall be exonerated and reinstated in the same position as the one held prior to suspension with full pay for the suspension period less the subsistence allowance already paid.
If the employee is found guilty, punishment shall be given in any of the following forms, or in any combination thereof, depending on the factors enumerated in Para 2 of this section:
Where different charges are framed against the same employee at different points of time, the same Enquiry Officer in the common proceedings may enquire into any/all the charges.